Everystore
Legal

Everystore Privacy Policy

Effective Date: October 6, 2026. Everystore respects the privacy of its customers, shopkeepers, retailers, and other users. This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, and the choices available to you when using the Everystore mobile application, website, and related services. Everystore is designed to help customers discover products available at nearby local shops, reserve items, and visit the retailer for pickup and purchase.

Last updated: October 6, 2026

1. Information We Collect

  • Depending on how you use Everystore, we may collect the following categories of information.
  • 1.1 Account and Contact Information: Name; mobile number; email address, where provided; account identifiers; profile information; login and authentication information.
  • 1.2 Retailer and Shop Information: Shop name; shop category; shop address and service area; business contact information; shop description; opening hours; product listings; product availability; product images; product prices; reservation-related information; information submitted by the shopkeeper for verification or account management.
  • Retailers remain responsible for ensuring that the information they provide to Everystore is accurate and lawful.
  • 1.3 Product and Reservation Information: Products searched or viewed; product reservation requests; selected shop; reservation status; pickup-related information; customer and retailer interactions related to a reservation.
  • 1.4 Location Information: Everystore may use location information to show relevant nearby shops and products. Depending on your device permissions, this may include approximate location, precise device location where you explicitly allow it, and selected city, area, or location. You can control device-level location permissions through your device settings.
  • 1.5 Device and Usage Information: Device type; operating system; app version; IP address; browser type; session information; app interactions; search activity; error and diagnostic information; security and fraud-prevention signals.
  • 1.6 Communications and Support Information: If you contact Everystore for help, support, complaints, feedback, or account assistance, we may collect the information you provide during those communications.

2. How We Use Information

  • We may use information collected through Everystore to create and manage user and retailer accounts.
  • Help customers discover nearby products and shops; process and manage product reservations; display shop and product information; improve product search and recommendations.
  • Verify shops and reduce misuse of the platform; provide customer and retailer support; send account, reservation, security, and service-related notifications.
  • Improve platform performance and user experience; diagnose technical problems; prevent fraud, abuse, unauthorized access, and security incidents.
  • Maintain records reasonably required for business, security, compliance, and dispute-resolution purposes; comply with applicable legal obligations.

3. Payments and Purchases

  • Everystore is a product discovery and reservation platform. Unless a separate service is expressly introduced and disclosed in the future, Everystore does not collect, receive, process, route, hold, or settle the customer's payment for the purchase of products from participating retailers.
  • The purchase and payment for a reserved product take place directly between the customer and the retailer. The retailer remains responsible for the sale, payment collection, invoice or receipt where applicable, product quality, warranty, return obligations, and other responsibilities connected with the retail transaction.
  • A reservation made through Everystore is not, by itself, a payment to Everystore or a transfer of the product purchase amount through Everystore.

4. How We Share Information

  • Everystore does not sell personal information to advertisers or unrelated third parties. We may share limited information in the following circumstances.
  • 4.1 Between Customers and Retailers: Information necessary to complete or manage a reservation may be shared between the customer and the relevant retailer. This may include customer identification or contact details, reserved product information, reservation status, and pickup-related details where necessary.
  • 4.2 Service Providers: We may use trusted technology and service providers for cloud hosting, data storage, authentication, notifications, analytics, security, customer support, search and artificial intelligence features, and infrastructure monitoring. These providers may process information only as reasonably necessary to provide services to Everystore and subject to applicable contractual and security controls.
  • 4.3 Business Protection: We may use or disclose information where reasonably necessary to protect Everystore, users, retailers, or the public; investigate suspected fraud or misuse; enforce our terms and policies; respond to security incidents; or establish, exercise, or defend legal claims.
  • 4.4 Legal Requirements: Everystore may preserve or disclose information where required by applicable law, court order, or a valid lawful request from a competent government, regulatory, tax, or law-enforcement authority. Any such request is handled according to its legal basis and scope. Everystore does not provide routine or unrestricted access to user or retailer information merely because a third party requests it.

5. Data Minimization

  • Everystore aims to collect only information that is reasonably necessary to operate the platform, provide reservations, support customers and retailers, protect the service, and meet applicable legal obligations.
  • We do not intentionally collect unnecessary financial or business information simply because it may exist elsewhere in a retailer's operations.

6. Data Retention

  • We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain active accounts; provide and support reservations; resolve complaints and disputes; maintain security and fraud-prevention records; and meet applicable legal, accounting, or compliance obligations.
  • Retention periods may vary depending on the type of information and the reason it is stored.
  • When information is no longer reasonably required, we may delete, anonymize, or securely archive it in accordance with applicable requirements and internal procedures.

7. Data Security

  • Everystore uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, and misuse.
  • These measures may include access controls, authentication, secure infrastructure, monitoring, encryption where appropriate, backups, and internal restrictions on access to sensitive information.
  • No internet-based service can guarantee absolute security. Users should also protect their login credentials, devices, and account access.

8. User and Retailer Choices

  • Depending on the functionality available in Everystore and applicable law, users and retailers may be able to review or update account information; update shop details and product information; control certain device permissions; manage notification preferences; request account deletion; contact Everystore regarding inaccurate information; and raise privacy-related questions or concerns.
  • Certain records may be retained where reasonably required for security, dispute resolution, fraud prevention, or legal compliance even after account deletion.

9. Location Permissions

  • Location access is used to improve nearby shop and product discovery.
  • You may disable device location permissions at any time through your device settings. Some location-based features may not work correctly if location access is disabled.

10. Notifications

  • Everystore may send notifications related to reservations, account activity, shop activity, security, service updates, and important platform notices.
  • Where permitted, users may control optional promotional notifications through available app or device settings.

11. Artificial Intelligence and Automated Features

  • Everystore may use artificial intelligence and automated systems to improve search understanding, product discovery, product categorization, product description assistance, image analysis, content moderation, and recommendations.
  • These systems are intended to support the platform experience and may use information provided through the service as necessary to perform the relevant function.
  • Everystore may use third-party technology providers for some of these features, subject to appropriate service arrangements and safeguards.

12. Children's Privacy

  • Everystore is intended for general retail use and is not designed specifically for children.
  • Users should not knowingly provide personal information of children where it is not necessary for use of the service.

13. Third-Party Services and Links

  • Everystore may contain links to third-party websites, services, maps, social platforms, or other external services.
  • Their privacy practices are governed by their own policies. Everystore is not responsible for the privacy practices of third parties that operate independently from Everystore.

14. Business Transfers

  • If Everystore is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable legal and confidentiality requirements.

15. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
  • When material changes are made, we may update the "Last Updated" date and provide additional notice where appropriate.
  • Continued use of Everystore after an updated Privacy Policy becomes effective may be treated as acceptance to the extent permitted by applicable law.

16. Contact Us

  • If you have questions, concerns, or requests regarding this Privacy Policy or the handling of information on Everystore, you may contact the Everystore team through the official support channels published in the Everystore application or on the Everystore website.
  • Everystore — Find it nearby. Reserve it. Pick it up.